List of active policies

Name	Type	User consent
Terms & Conditions including Refund Policy	Site policy	All users
Privacy Policy	Site policy	All users
Cookies Policy	Site policy	All users

Terms & Conditions including Refund Policy

Summary

Terms & Conditions

Full policy

Terms & Conditions including Refund Policy

Any connection to and/or use of the website (the “Site”) implies the Website user’s acceptance of the following conditions where the user commits to comply with these following terms of use outlined below.

Minors - Under 16 years which is the age of digital consent in Ireland

Under no circumstances are persons who are 16 years or younger permitted to create an account or participate on any of our courses.

Malicious Interactions: As a consequence, the User strictly undertakes not to make:

any transmission or disclosure via the Site of illegal, contrary to public policy or defamatory information;
any deterioration, unauthorized downloading, DDoS attack, misappropriation of Site information and content, attempt to circumvent or damage security devices, phishing, fraudulent introduction into EMTS Education infrastructure, etc.;
and generally, any Site use which does not comply with these terms of use and/or which may damage its integrity or availability, and/or EMTS Education’ interests and exclusive rights.

Availability: The Site functions 24/24 hours and 7/7 days. However, if a force majeure event occurs, the connection is slow or the Site is overloaded or unavailable due to electronic communication networks, access to all or part of the Site may be slowed down or interrupted. Furthermore, EMTS Education may undertake corrective or preventive maintenance on the Site or hosting facilities. Accordingly, EMTS Education does not guarantee availability or continuous access to the Site.

Intellectual property: The Site and its contents (source code, texts, images, photos and graphics, data, information, architecture, software and databases, domain name, trademarks and logos) are protected by the laws, regulations and international conventions on intellectual property, and belong to EMTS Education or are subject to authorization for use.

In no event shall consulting the Site be construed as a transfer, licence or authorisation to re-use contents. Accordingly, any total or partial reproduction, representation, extraction, modification, dissemination or exploitation of the Site, or of any one of the elements contained herein, on any medium whatsoever, is strictly forbidden unless previously authorized in writing by EMTS Education. EMTS Education is entitled to modify Site content at any time without prior notice.

Photographs & Video Credit: EMTS Education.

Liability: All information accessible via the Site is provided “as is”. EMTS Education makes no warranties, express or implied, and assumes no responsibility for the use of this information. In addition, EMTS Education makes no warranties of any kind regarding the relevance, timeliness, completeness or suitability of the published information for the User's needs.

The User is solely responsible for the use of information freely available on the Site.

EMTS Education disclaims all liability for any damage whatsoever, direct or indirect (in particular any financial, commercial, loss of programs or data), which may be suffered by a User or a third party resulting from the use of the Site and the information contained therein. In addition, EMTS Education disclaims all liability in the event of viruses, malware or spam resulting from the consultation of the Site.

Third Party Website and links: Websites outside the EMTS Education Group that have a hypertext link to the Site are not under the control of EMTS Education, which therefore declines all responsibility for their content. The User is solely responsible for their use.

Power of Jurisdiction and Applicable Law: All disputes related to the Site and its contents shall be referred to the courts and tribunals of Ireland and governed by Irish law.

Refund Policy:

A participant may seek a refund for a course for a variety of reasons. While discretion will apply in all cases the following general guidelines apply:

Refunds for a course are only possible before the user starts engagement on a course
Where a participant mistakenly buys the wrong course and notifies us immediately without accessing the course, then a full refund is given.
If a participant has any interaction on a course, then refunds must be dealt with on a case-by-case basis.

Student Agreement:

Course Participation

The Student agrees to actively participate in all course activities, including lectures, discussions, assignments, and assessments.
The Student commits to completing all course requirements by the specified deadlines.

Code of Conduct

The Student agrees to maintain a respectful and professional demeanour in all interactions with instructors and fellow students.
Any form of harassment, discrimination, or disruptive behaviour will not be tolerated.

Academic Integrity

The Student agrees to uphold the highest standards of academic integrity, including avoiding plagiarism, cheating, or any form of dishonest conduct.
The Student understands that violations may result in disciplinary action, including potential expulsion from the course.

Technology Requirements

The Student is responsible for ensuring they have the necessary technology and internet access to participate in the online course.
The Student agrees to familiarize themselves with the course platform and utilize the resources provided.

Communication

The Student agrees to check course announcements and communications regularly and respond promptly to messages from instructors and peers.
The Student will provide accurate contact information and notify the Provider of any changes.

Withdrawal and Refund Policy

The Student understands the withdrawal and refund policy as outlined by the Provider (the Refund policy is contained in this Terms & Conditions document) and agrees to adhere to the specified terms.

Acknowledgment

By enrolling in this course, the Student acknowledges that they have read, understood, and agree to abide by the terms of this Student Agreement.

Privacy Policy

Summary

Full policy

This Privacy Policy outlines how our online course platform, operating under the jurisdiction of Ireland and in compliance with the EU General Data Protection Regulation (GDPR), collects, uses, and protects personal information.

General & Who We Are

EMTS Education (parent company: https://www.emts.ie/) is committed to processing all personal information in accordance with the General Data Protection Regulation (EU) (2016/679) (herein GDPR), Irish Data Protection Laws and any other relevant data protection laws and codes of conduct (herein collectively referred to as ‘the data protection laws’). When you input any personal data on this system or when we collect any personal data about you, we will use it in accordance with this Privacy Policy

Information We Collect

We collect personal information when you register for courses, including:

Name
Email address
Phone number
Payment information
Course progress and performance data

Purpose of Data Collection

Your personal information is used for the following purposes:

To provide and manage your access to courses
To communicate with you regarding course updates and support
To process payments and manage transactions
To improve our services based on user feedback and analytics

Data Sharing and Security

We do not share your personal information with third parties without your consent, except as required by law or to fulfil our service obligations (e.g., payment processors). We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it. We retain data for a period of 5 years under the following bases (as per GDPR Article 6.1)

a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child

Your Rights

Under the GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict processing of your data
Withdraw consent at any time where we rely on your consent to process your data

To exercise these rights, please contact us using the details provided below.

Changes to This Policy

We will update this Privacy Policy from time to time. Any changes will be immediately deployed to this platform/website, and you will be asked to review and reaffirm your agreement.

Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at:

Email DPO: a.laste@emts.ie
Address: EMTS, Unit 1, Ard Gaoithe Business Park, Clonmel, Co Tipperary.

This policy is effective immediately and an audit log of your agreement will be maintained.

Cookies Policy

Summary

Cookies Policy

Full policy

This Cookies Policy outlines how our online course platform uses cookies to enhance your experience while using our services. By accessing our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve functionality, security, and user experience, as well as analyse website performance.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly - eg remember a login - and do not collect any personal data.
Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve our services. They collect information such as pages visited and time spent on the site and are generally statistical / analytical in nature
Functional Cookies: These cookies enable enhanced functionality and personalization, allowing us to remember your preferences.
Third-Party Cookies: We may use third-party services that set cookies on your device to provide advertisements relevant to you and analyse your interactions with our website.

Specific Cookies used by this Learning Platform

We use cookies and other tracking devices, notably for the following purposes:

Cookie Name	Description	Expiry Date	1st party or 3rd party
Moodlesession[Randon-Number] Moodle loglevel Cookie	To enable front page viewing and maintaining a login a persistent cookie that collects data on user interaction	24 hours Persistent	1st 1st

Managing Your Cookie Preferences

You can manage your cookie preferences at any time through your browser settings.
Additionally, you may withdraw your consent by deleting your account on our website.
For more information on how we handle your personal data, please refer to our Privacy Policy.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page.
By continuing to use our website, you agree to the updated Cookies Policy.

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Additional Educational Notes on managing Cookies

You can also configure your browser software so that cookies are rejected, either systematically or based on the sender.
The configuration for each browser is different. Here are 2 excellent Cookie Tutorials which cover how to manage cookies on all the major browsers (Chrome, Edge, Firefox, Safari, etc.)